RESORT FAQ'S

Here are some helpful tips and travel information so you can experience the best of Hyatt Zilara Cap Cana.

INCLUSIONS

What's included in my all-inclusive package?

All drinks and meals are included. On-site entertainment, fitness facilities, non-motorized aquatic sports, daily outdoor and indoor activities, in-room minibar, and free wifi. Tastings and multiple social activities are also part of the all-inclusive package.

The following services are not offered as part of the all-inclusive plan, except as otherwise provided:

• Spa & beauty services

• Third-party on-site boutique stores

• Off-site tours and excursions

• Airport transfers, taxis, local shuttle services, car rentals

• International telephone calls

• Certain specialty wines and spirits, certain premium meals

• Laundry and dry-cleaning services

• Private group events and romantic dinners

• Beach and pool cabanas

• Access to The Blind Butcher restaurant and bar

• Meeting room bookings

If I am a guest staying at Hyatt Zilara Cap Cana, do I have access to the neighboring family resort?

Guests will have regular access to the facilities, restaurants, and bars of Hyatt Ziva Cap Cana.

Does the resort offer a Day Pass service?

Yes, however, they are subject to availability based on occupancy. For further information and bookings please contact the resort.

Does the resort have a swim-up bar?

Yes, available in the main pool and club pool.