RESORT FAQ'S

Hyatt Zilara Cap Cana offers varied land and water activities including non-motorized aquatic sports, a diving clinic, pool games, language and dance lessons, beach volleyball, ping-pong, board games, and more. Please visit our activities page of the website for a general overview. Upon your arrival, you’ll be able to access our mobile Digital Concierge tool, offering an interactive view of ongoing resort activities.

Activities are included in your stay such as games and fitness classes. Excursions or tours are optional off-site activities offered by third-party vendors at an additional cost.

Please contact our on-site tour desk: pujia-tours@hyatt.com. External tours are available at an additional cost.

Yes, for an extra fee, and can be booked per day.

Spa and beauty treatments are not included and are available at an additional cost. Treatments may be booked in advance, please email the spa directly: pujia-spa@hyatt.com .

Access to a fully-equipped gym, outdoor activities such as crossfit, power walks, yoga, aqua-zumba, core and stretching, and aqua-cycling. Fitness activities are subject to change and availability.

A wide variety of watersports are available such as outings in catamarans, kayaks, paddle boards, and hobie cats. We also offer an introductory diving tutorial. Watersports are subject to change and availability.

Yes. Located in the adjacent Ziva Cap Cana, Canapolis Water Park offers a lazy river with grotto cascade, water cannons and five slides. (Minimum height required: 3.94 ft.)

Yes, daily entertainment is available in different areas of the resort. For more detailed information please consult with our concierge desk.

Yes, they can be arranged on-site.

No, our pools are generally temperate without the need for additional heating.

No. Due to local regulations, nudity is not allowed in beach areas.