RESORT FAQ'S

Here are some helpful tips and travel information so you can experience the best of Hyatt Zilara Cap Cana.

DINING

What are the dress codes for the different restaurants?

• Resort Casual

Not allowed: Bathing suits without cover-ups

• Smart Casual

Not allowed: Tank tops, beach sandals or flip flops, bathing suits, sports/beach shorts

• Resort Formal

Not allowed: T-shirts or tank tops, beach sandals or flip flops, bathing suits, shorts, hats

• All dining venues and bars:

- Shoes, shorts, and tops must be worn at all restaurants, guests cannot be barefoot

- No wet clothes allowed at any restaurant

Our dress code guide is not definitive. Resort dress codes are subject to the discretion of each specific venue, and also subject to change.

Do I need to make dinner reservations?

All of our restaurants operate on a first-come, first-serve basis.

Our reservation policy is subject to the discretion of each specific restaurant or bar, and also subject to change.

If I am a vegetarian or have special dietary needs, will I have adequate options?

Yes, the resort offers gluten-free, vegetarian options, and additional assistance in accommodating special dietary needs (please notify the resort ahead of time).

Do you offer premium branded spirits?

Yes, cocktails made with international and national premium branded spirits are available as part of our all-inclusive experience. Specialty wines and spirits, such as champagne are available for purchase.

Is there room service?

Yes. 24-hour, all-inclusive suite service is available, limited to the total number of guests per suite.

What types of beer are available?

International and local brands.

Are there age requirements for entering bars?

Yes, the legal drinking age in the Dominican Republic is 18+.

Do any of the restaurants and/or bars close during certain times of the year?

Restaurants and bars may be temporarily closed due to renovations, maintenance, and/or other reasons. Please consult the weekly restaurant schedule with our concierge team.

Which restaurants are recommended for large parties? Does group-dining need to be planned?

Our specialty restaurants can accommodate parties of up to 10. Larger groups need to be arranged through our concierge desk.

Do you offer private or romantic dining services, in-room or at the beach?

Yes, subject to an additional fee with multiple locations and menu options. To book, please email: pujia-concierge@hyatt.com