RESORT FAQ'S
Here are some helpful tips and travel information so you can experience the best of Hyatt Ziva Cancun.
OVERVIEW | INCLUSIONS | TRANSPORTATION | DINING | ACCOMMODATIONS | ACTIVITIES
INCLUSIONS
All drinks and meals are included. On-site entertainment, fitness facilities, non-motorized aquatic sports, daily outdoor and indoor activities, in-suite minibar, and free wifi. Tastings, and multiple social activities are also part of the all-inclusive package. Please consult our Activities page for more information.
The following services are not included in your all-inclusive package, except as otherwise provided:
- Spa & beauty services
- Third party on-site boutique stores
- Off-site tours and excursions
- Airport transfers, taxis, local shuttle services, car rentals
- National and international telephone calls
- Certain specialty wines and spirits
- Laundry and dry-cleaning services
- Nanny services
- Double Deck beach cabanas
- Access to the resorts wine cellars
- Lobster and specialty private dinners
- Premium meat cuts
Yes. For additional information, availability and costs please contact: canif-ayr@hyatt.com .