Here are some helpful tips and travel information so you can experience the best of Hyatt Ziva Cancun.
OVERVIEW | INCLUSIONS | TRANSPORTATION | DINING | ACCOMMODATIONS | ACTIVITIES
No. Rooms are assigned only upon check-in and are subject to availability.
Yes, you may during check-in, additional costs apply.
Connecting rooms are not available.
Oceanfront rooms offer unobstructed, panoramic ocean views and superior amenities. Ocean View rooms offer a partial ocean view.
Offering an exceptional hospitality experience, our concierge desk will be your first point of contact for any questions that you may have, concierges also offer orientation and assistance in coordinating on-site and off-site services. Our concierge desk is available from 7:00am to 11:00pm.
We offer king and double beds and some suites have sofa beds. Specific details on bedding configurations per suite are outlined in Suites.
We offer ground floor suites that are fully equipped for guests with special physical needs, please contact us directly to learn more, and to book.
Yes.
Non ground-floor rooms have balconies, ground floor suites offer a terrace and/or a semi-private swim-up pool.