RESORT FAQ'S

All drinks and meals are included. On-site entertainment, fitness facilities, non-motorized aquatic sports, craft beer, daily outdoor and indoor activities, in-suite minibar, and free wifi. Tastings, and multiple social activities, are also part of the all-inclusive package. Please consult our Activities page for more information. 

The following services are not included as part of the all-inclusive plan, except as otherwise provided:

• Spa & beauty services

• Third party on-site boutique stores

• Off-site tours and excursions

• Airport transfers, taxis, local shuttle services, car rentals

• National and international telephone calls

• Certain specialty wines and spirits

• Laundry and dry-cleaning services

• Lobster and specialty private dinners

Please note there is a $79 Mexican pesos Environmental Tax per room, per night on arrival.

Guests celebrating a honeymoon will be greeted with an in-suite complimentary amenity. Additional celebratory amenities are available for anniversaries and birthdays at additional cost. Please contact our Concierge service to arrange, prior to your arrival: cunia-concierge1@hyatt.com.

Day passes are not available at this time.