Please consult the dining & drinks section of our website for specific dress code classifications per venue. Below some further guidelines:

- Beach Attire: Swimsuit attire is welcome.

- Casual, or Resort Casual: Access with dry bathing suits permitted. Men require a t-shirt and women require a cover-up. Sandals are required.

- Smart Casual: Dress shorts, close-toed shoes, collared short-sleeve shirts are required for men. Women require dress sandals.

- Resort Formal: Trousers, close-toed shoes, collared short-sleeve shirts are required for men, women require dress sandals. Elegant evening wear is required for both men and women. 

Note: The above guidelines are illustrative a not definitive. 

Reservations are required for Chef's Plate and for seating at Asiana's tepanyaki bar only, all other dining venues are available on a first come, first serve basis. You may make reservations at Front Desk, and during check-in.

Yes, the resort offers gluten-free, vegetarian options, and additional assistance in accommodating special dietary needs (please notify the resort ahead of time or at check-in, should this be the case). 

Yes. Cocktails made with international and national premium branded spirits are yours to enjoy as part of your all-inclusive plan. A variety of specialty spirits and bottles, such as champagne and first-rate wines are available for purchase. 

Yes. 24-hour, all-Inclusive suite service is available, spirits and beers served from 11:00a.m. to 11:00p.m.  

Most restaurants close by 10:30PM, or 11:00PM. Room service and our self-service lounge Time Out are both available on a 24 hour basis.

We offer a variety of beers, including Dos Equis, Coors Light, Tecate Light, and Superior. A selection of local artisanal beers are available at extra charge. 

Yes, the legal drinking age in Mexico is 18. You must be 18 years and older to enter our bars. 

All of our restaurants are open year-round. One or two restaurants may close at night during the week whenever there is a theme night. Please contact the hotel for details. 

Yes, we have a swim-up bar, pool bar. 

Yes, at additional cost. For booking, please contact our concierge desk at: concierge.hzcancun@hyatt.com. 

Guests not staying at Ocean View Swim Up Suite King or Presidential Suite may access Chef's Plate at an additional cost of US $79, subject to availability, Resort Formal dress code applies. For booking, please contact our concierge desk: concierge.hzcancun@hyatt.com.