RESORT FAQ'S

Resort Casual
- Not allowed: Bathing suits without cover-ups

Smart Casual
- Not allowed: Tank tops, beach sandals or flip flops, bathing suits, sports/beach shorts

Resort Formal
- Not allowed: T-shirts or tank tops, beach sandals or flip flops, bathing suits, shorts, hats

All dining venues and bars
- Shoes, shorts, and tops must be worn at all restaurants, guests cannot be barefoot
- No wet clothes allowed at any restaurant

For an optimal dining experience, we strongly recommend booking your reservations for our specialty restaurants: Casa Grande, Melanzane, Pureza, and Blaze. Group reservations of 9 or less may be made onsite after check-in through our Food and Beverages Concierge. For groups of over 9 people, an option of a private dining setting is available at an additional fee, with either the choice of the restaurant’s regular menu or a catered banquet kit.

Yes, the resort offers gluten-free, vegetarian options, and additional assistance in accommodating special dietary needs (please notify the resort ahead of time).

Children's menus are available at all restaurants.

Yes, cocktails made with international and national premium branded spirits are available as part of our all-inclusive experience. Club guests will enjoy cocktails made with top-rated spirits at our VIP Lounge. Specialty wines and spirits, such as champagne are available for purchase

Yes. 24-hour, all-inclusive suite service is available, limited to the total number of guests per suite.

Restaurants close at 10:30PM or 11:00PM.

Both international and national beer brands are offered.

Yes, the legal drinking age in Mexico is 18. You must be 18 years and older to enter our bars.

All of our restaurants are open year-round. One or two restaurants may close during themed nights. Please contact the hotel for further details.

For a party of over 9 people, the option of a private dining setting is available at an additional fee with either the choice of the restaurant’s regular menu or a catered banquet kit. Group dining needs to be scheduled in advance, please contact our Groups Desk to book.

Yes, we offer a swim-up bar and an adults-only pool-bar.

Rooms located in the Main Tower are stocked with beer, soft drinks, juice, and bottled water. Club Tower rooms are additionally stocked with mini-bottles of rum and whisky.

Yes, subject to an additional fee with multiple location and menu options. Save your spot by contacting us: PVRIF-Econcierge.zivavallarta@hyatt.com . For groups of over 9 people, please contact our Groups Desk to learn more.

Children are welcome at every restaurant, and there are no restrictions. Our bars are restricted to adults ages 18 and over.