RESORT FAQ'S

Tours may be purchased at our on-site Tour Agency, located in the main lobby. These include Outdoor Adventure, Las Caletas Beach Hideaway, Dolphin Adventure, Rhythms of the Night, and Marietas Eco Discovery. For questions or to book an excursion, you may contact us via email: PVRIF-Econcierge.zivavallarta@hyatt.com

Activities are included in the all-inclusive plan such as games and fitness classes. Excursions are optional off-site activities offered by third-party vendors at an additional cost.

Yes, we offer large cabanas for rent. Please contact our Concierge Desk for pricing and inclusions. Palapas (shaded palms with lounge chairs) are available on a first come first serve basis.

Spa and beauty treatments are not included and are available at an additional fee. Treatments may be booked in advance, please call +52-322-226-5056 or email Alix.desantiago@hyatt.com .

No. Due to local regulations, nudity is not allowed in beach areas.

We offer all-inclusive watersports, including kayak tours and boogie boarding. There are also off-premise tours available for a fee: jet skis, paddle boarding, kayaking, and catamarans.

Yes, we offer photography services through a third-party and are subject to a fee. Arrangements can be made by emailing PVRIF-Econcierge.zivavallarta@hyatt.com during your stay or prior to arriva