RESORT FAQ'S

Your all-inclusive package includes all drinks. On-site entertainment, fitness facilities, non-motorized aquatic sports (kayak tours), daily outdoor and indoor activities, in-suite minibar, free wifi, and kids/teens recreational areas are included. Tastings, and multiple social activities are also part of the all-inclusive package. Please visit our activities page for more information.

The following services are not included in your all-inclusive package, except as otherwise provided:

• Spa & beauty services

• Boutique store purchases (third-party on-site shops)

• Off-site tours and excursions

• Airport transfers, taxis, local shuttle services, and car rentals

• National and international telephone calls

• Specialty wines, premium meats, and lobster (certain exceptions apply)

• Laundry and dry-cleaning services

• Private group events and romantic dinners

• Beach and pool cabanas

• Crazy Cocos (exclusive events/experiences, if applicable)

Yes, we offer a Day Pass service, however it is subject to availability based on occupancy. For further information and bookings please contact our Concierge Desk: PVRIF-Econcierge.zivavallarta@hyatt.com