RESORT FAQ'S

Here are some helpful tips and travel information so you can experience the best of Hyatt Ziva Los Cabos.

OVERVIEW | INCLUSIONS | TRANSPORTATION | DINING | ACCOMMODATIONS | ACTIVITIES

ACTIVITIES

How can I arrange tours and excursions outside the resort?
Tour offered by third party vendors may be purchased at our on-site hospitality desk, located in the main lobby.

What is the difference between an activity and an excursion ?
Generally, activities are included in the all-inclusive plan such as pool parties, tastings and fitness lessons. Tours and excursions are optional off-site activities offered by third party vendors, at additional charge.

Are cabanas available for rent?
Pool and beach cabanas are available for rent on a first come first serve basis, prices range from US$105 to US$185. Cabanas may also be reserved in advance by contacting Guest Services: +52 624 163 7730.

Are spa treatments included? If not, can they be booked in advance?
No, neither spa nor salon treatments are included. Treatments may be booked in advance by contacting our spa manager: : sjdif-zen.spa@hyatt.com .

Can I sunbathe topless on the beach?
No, due to local regulations.

Are the pools heated?
Our adult pool and kids pool are heated. The rest of the pools hold an adequate temperature year-round.

What types of watersports are offered?
We offer all-inclusive watersports, such as aqua-aerobics, pool parties, and water volleyball.

Do you offer photography outings on the property? Does this need to be planned in advance?
Yes, subject to availability with prior planning.

Are there malls nearby?
Yes, there are several shopping destinations just minutes away from our resort.