RESORT FAQ'S

ACCOMMODATIONS

Can I choose my room online?
No. Rooms are assigned only upon check-in and are subject to availability.

Upon arrival, can I upgrade my room?
Yes, you may during check-in, additional costs apply.

We are traveling with a couple of friends. Can we request adjoining/connecting rooms?
Yes. Connecting rooms are available and may be arranged upon arrival. Connecting rooms are subject to availability.

What is the difference between an Ocean View and an Oceanfront room?
Oceanfront rooms offer unobstructed, panoramic ocean views and superior amenities. Ocean View rooms offer a partial ocean view.

What is concierge service?
Offering an exceptional hospitality experience, our concierge desk will be your first point of contact for any questions that you may have, concierges also offer orientation and assistance in coordinating on-site and off-site services. Our concierge desk is available from 7:00am to 11:00pm.

What type of beds are offered?
We offer king and double beds. Specific details on bedding configurations per suite are outlined in Suites .

Are the rooms handicapped accessible? Is the resort wheelchair accessible?
We offer suites that are fully equipped for guests with special physical needs, please contact us directly to learn more, and to book.

Is the resort wheelchair accessible?
Yes.

Are there balconies in all rooms?
Non ground-floor rooms have balconies, ground floor suites offer a terrace and some offer a semi-private swim-up pool.

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