Mobile Menu - Select to Open
Hyatt Ziva Cap Cana

FREQUENTLY ASKED QUESTIONS

Here are some helpful tips and travel information so you can experience the best of Hyatt Ziva Cap Cana.

DINING

• Resort Casual

Not allowed: Bathing suits without cover-ups

• Smart Casual

Not allowed: Tank tops, beach sandals or flip flops, bathing suits, sports/beach shorts

• Resort Formal

Not allowed: T-shirts or tank tops, beach sandals or flip flops, bathing suits, shorts, hats

• All dining venues and bars:

- Shoes, shorts, and tops must be worn at all restaurants, guests cannot be barefoot

- No wet clothes allowed at any restaurant

*Our dress code guide is not definitive. Resort dress codes are subject to the discretion of each specific venue, and also subject to change.

All of our restaurants operate on a first-come, first-serve basis.

*Our reservation policy is subject to change.

Yes, the resort offers gluten-free, vegetarian options, and additional assistance in accommodating special dietary needs (please notify the resort ahead of time).

Children's menus are available at all restaurants at Hyatt Ziva Cap Cana. You will be granted access to a Digital Concierge tool upon arrival, where you will be able to peruse specific menus for each venue.

Yes, cocktails made with international and national premium branded spirits are available as part of our all-inclusive experience. Specialty wines and spirits, such as champagne are available for purchase.

Yes. 24-hour, all-inclusive suite service is available, limited to the total number of guests per suite.

International and local brands.

Yes, the legal drinking age in the Dominican Republic is 18+. Only guests of ages 18+ can access the resort bars

Restaurants and bars may be temporarily closed due to renovations, maintenance, and/or other reasons. Please consult the weekly restaurant schedule with our concierge team.

Our specialty restaurants can accommodate parties of up to 10. Larger groups need to be arranged through our concierge desk.

Yes, subject to an additional fee with multiple locations and menu options. To book, please email: pujia-concierge@hyatt.com